Welcome to h365. Our Privacy Policy is the document in which we clearly outline — what information is collected when you use our platform, how it is used, and how it is kept secure.
H365 is an internationally standards-compliant online betting and casino platform. We believe that a user's personal data belongs to them, and they have every right to know how it is being managed. This Privacy Policy applies to the h365 website, mobile app, and all related services.
By registering on our platform or using our services, you Privacy Policyby using our services, you are deemed to have accepted the terms described herein. Please read this policy carefully before using our services.
This Privacy Policy was last updated in 2026. For any future changes, we will update the date on this page and notify users where necessary.
H365 collects only the information genuinely required to provide our services. We do not collect or store unnecessary data.
Personally Identifiable Information
- Full name, date of birth, and nationality.
- Email address and mobile number.
- Current address and postal code.
- National ID or passport details (for KYC verification).
Financial Information
- Mobile banking account number.
- Bank account or card details (for payment processing).
- Transaction history and balance information.
Technical Information
- IP address, browser type and version.
- Device information — operating system and screen resolution.
- Login time, session data, and usage patterns.
- Information collected via cookies and tracking pixels.
| Data Type |
Purpose of Collection |
Required? |
| Name & Contact |
Account Creation & Communication |
Yes |
| Identity Documents |
KYC Verification |
Yes |
| Financial Information |
Payment Processing |
Yes |
| IP & Device |
Security & Fraud Prevention |
Automatic |
| Cookie Information |
Experience Improvement |
Optional |
H365 uses your data only for specific, legitimate, and transparent purposes. We never sell your information to third parties.
Primary Use
- For account creation, management, and verification.
- For processing deposits, withdrawals, and other transactions.
- For delivering betting, gaming, and other platform services.
- For customer support and technical assistance.
Secondary Use
- For fraud detection and prevention.
- For anti-money laundering (AML) compliance.
- To fulfill legal and regulatory obligations.
- For service improvement and analytics.
- For sending personalized offers and bonuses (with your consent).
h365 never sells your personal data to third parties for marketing or advertising purposes. That is our commitment.
H365 may share limited data in certain specific circumstances. In every case, the protection of your information is ensured.
When Data May Be Shared
- Payment Providers: Necessary information is shared with payment gateways and financial institutions to process transactions.
- Legal Authorities: Data may be disclosed in response to a legal order or regulatory authority request.
- Technology Partners: Limited data may be shared with trusted technology providers for platform operations.
- KYC Services: With authorized third parties for identity verification.
What Will Never Be Shared
- With advertisers or marketing companies.
- With unauthorized third parties.
- For any other purpose without your explicit consent.
Before sharing any information with third parties, we ensure they meet our privacy standards and have signed the appropriate data protection agreements.
H365 uses cookies on its website to enhance your browsing experience and ensure the platform functions correctly.
Cookie Types
- Essential Cookies: To maintain login sessions and ensure security. Without these, the platform will not function properly.
- Functional Cookies: To remember your preferences, language, and settings.
- Analytics Cookies: Collects website usage statistics to help us improve our services.
- Marketing Cookies: To show you relevant offers based on your interests (only with your consent).
Cookie Controls
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.
H365 follows the highest industry standards to protect your data. Our security infrastructure is continuously updated and tested.
Technical Safeguards
- 256-bit SSL/TLS encryption — on every data transfer.
- Databases secured with AES-256 encryption.
- Two-Factor Authentication.
- Regular penetration testing and security audits.
- Real-time threat monitoring system.
Organizational Security
- Only authorized personnel can access user data.
- Regular data protection training is mandatory for all staff.
- Data breaches are reported to the relevant authorities within 72 hours.
h365's security infrastructure operates in compliance with international PCI-DSS standards. Your financial information is always encrypted and secure.
H365 believes every user should have full control over their own data. Under international privacy law, you have the following rights:
- Right to Know: You have the right to know what information h365 collects about you and how it is used.
- Right of Access: You may request a copy of the data we hold about you at any time.
- Right to Rectification: You may request a correction if any of your information on record is inaccurate.
- Right to Erasure: Under certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Right to Portability: You may request an export of your data in a standard portable format.
- Right to Object: You have the right to opt out of marketing communications.
To exercise any of these rights, please contact the h365 support team. We will endeavor to respond within 30 days.
H365 retains your data only for as long as necessary. Retention periods vary depending on the type of data:
- Account Information: For the duration the account is active, and up to 5 years after closure.
- Transaction records: A minimum of 5 years for legal and regulatory reasons.
- KYC Documents: 5 to 7 years after account closure.
- Technical Logs: Typically 90 to 180 days.
- Cookie Information: Session cookies expire when the browser is closed; persistent cookies last up to 2 years.
Due to legal obligations, some data may not be deletable before a specified period. Once that period has passed, the data is automatically and securely deleted.
H365 this Privacy Policy The right to update at any time. In the event of changes:
- The updated policy will be published on this page with a revised date.
- You will be notified by email or in-platform notification when significant changes are made.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
Contact
For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. Our Data Privacy Team is always here to help.